Video Consult with Sydney
Video Consult with Sydney
Q+A style with Sydney, a board-certified dermatology PA, to "pick her brain."
No more drawers full of products you don't know how to use.
My goal is to help you save money by knowing exactly how to use the products you have and which to purchase to reach your goals-- and sometimes it's not skincare.
Need a routine refresh?
or treatment recommendations?
About to run out of a product and want to try something else?
Not getting adequate skincare advice from your derm appointments?
You may want to:
- get an anti-aging audit
- dive a little deeper into a certain topic
- get a little support and direction on your current routine
- have a medicine cabinet/makeup bag cleanse
We can accomplish a lot in a short visit! This service is a 30-minute video call.
It *doesn't* include a written plan, but you'll have the *option to record our visit* and, if you're still the pen-and-paper type like I am then take all the notes.
Your Video Call includes:
- Pre-appointment Questionnaire to help Sydney prep
- 30-minute Q+A style with Sydney for unbiased guidance on personalized plans to reach your skin goals
- Follow up email with links to relevant products or handouts discussed in our time together
Once your purchase is complete, you'll receive a link to schedule your call.
Save with The Skin Fix
Save with The Skin Fix
Ready for real results and smart skincare that makes sense?
Become a Skincare by Sydney The Skin Fix Member and unlock:
✨ FREE anti-aging courses
💸 Discounts on skincare products
🧴 Access to the only online resource that puts personalized skincare back in your hands
Let’s take the guesswork out of glowing skin—together.
Shipping
Shipping
After receiving your product order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped.
Domestic Shipping Rates and Estimates
For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.
Local In-store Pick-up
You can skip the shipping fees with free local pickup at 3400 Ross Clark Circle, Dothan, AL 36301. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready, and we will send you instructions.
Our in-store pickup hours are Mon-Thurs (8 AM-5 PM CT) and Friday (8 AM-Noon CT). Please have your order confirmation email with you when you come.
International Shipping
We DO NOT offer international shipping at this time.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
Returns
Returns
Returns
We have a 30-day return policy on products, which means you have 30 days after ordering your item to request a return.
Unfortunately, we cannot accept returns on sale items or gift cards. Certain types of items cannot be returned, like products with screw top lids. Don't hesitate to get in touch with us if you have questions or concerns about your item.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.
To view the full return policy, please visit our FAQs Page.
Custom Routine
Custom Routine
Wondering how this product fits into your daily skincare? Here’s a sample complete skincare routine! You can also learn How To Build a Skincare Routine here.
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The Power of Personalized Skincare – At Your Fingertips
A fruit enzyme, such as bromelain from pineapple or papain from papaya, helps exfoliate and soften skin by breaking down and dissolving dead skin cells. This gentle exfoliation process reveals a smoother, brighter complexion and promotes cell turnover. Suitable for all skin types, it offers a natural and less abrasive alternative to traditional chemical exfoliants.
Anti-Aging Academy
When you join The Skin Fix, you'll get access to Sydney's Anti-Aging Courses and resources—all for free!
Member-only Blog
It delivers exclusive skincare tips, ingredient insights, and monthly must-knows—just for members.
Private Community
Join our private Instagram community to get exclusive skincare insights and be part of the conversation!
Member Question Form
As a member of The Skin Fix, you have the privilege of reaching out to me with all your burning skincare questions.