EltaMD - FREE GIFT WITH PURCHASE

Returns

We have a 30-day return policy, which means you have 30 days after ordering your item to request a return.

Unfortunately, we cannot accept returns on sale items or gift cards.Certain types of items cannot be returned, like products with screw top lids. Don't hesitate to get in touch with us if you have questions or concerns about your item.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You'll also need the receipt or proof of purchase.

To view the full return policy, please visit our FAQs Page.

Shipping

After receiving your order confirmation email, all orders are processed within 1 to 2 business days (excluding weekends and holidays). You will receive another notification when your order has shipped. 

Domestic Shipping Rates and Estimates

For calculated shipping rates: Shipping charges for your order will be calculated and displayed at checkout.

Local In-store Pick-up

You can skip the shipping fees with free local pickup at 2800 Ross Clark Circle, Suite 2, Dothan, AL 36301. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 to 2 business days. We will send you an email when your order is ready, and we will send you instructions.

Our in-store pickup hours are Mon-Thurs (8 AM-5 PM CT) and Friday (8 AM-Noon CT). Please have your order confirmation email with you when you come.

International Shipping

We DO NOT offer international shipping at this time.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us, including a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

Wondering how this product fits into your daily skincare? Here’s a sample complete skincare routine! You can also learn How To Build a Skincare Routine here.

Peel Pads or Masks can be used 1-3 times weekly in place of the toner or retinoid.